Patient information
Patient Rights & Required Notices
Important information about health-information privacy, consumer rights, cost estimates, accessibility, and language assistance.
Effective September 29, 2026
HIPAA notice of privacy practices
Your information. Your rights. Our responsibilities.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Your rights
You have the right to inspect or obtain a paper or electronic copy of your medical record, ask us to correct your record, request confidential communications, ask us to limit certain uses or disclosures, receive an accounting of certain disclosures, obtain a paper copy of this notice, choose someone to act for you, and file a complaint if you believe your privacy rights were violated.
If you pay for a service in full out of pocket, you may ask us not to share information about that service with your health insurer for payment or health care operations. We will honor the request unless a law requires us to share the information.
Your choices
For certain health information, you may tell us your choices about what we share. This may include sharing information with family or friends involved in your care, disaster-relief situations, fundraising communications, and other uses where your authorization is required. We will not sell your health information or use it for marketing where authorization is required without your written permission. You may revoke an authorization in writing, except to the extent we have already relied on it.
How we may use and share health information
We may use and disclose health information for treatment, payment, and health care operations. We may also use or disclose information when permitted or required for public health and safety, health oversight, workers’ compensation, research allowed by law, organ and tissue donation, coroners or funeral directors, law enforcement, judicial or administrative proceedings, and other legal requirements. Additional protections may apply to psychotherapy notes, substance use disorder records, genetic information, reproductive health information, and other specially protected records.
Our responsibilities
We are required by law to maintain the privacy and security of protected health information, provide this notice, follow the duties and practices described here, and notify affected individuals following a breach of unsecured protected health information when required. We will not use or disclose information in ways not described here unless you authorize us in writing.
Changes to this notice
We may change this notice, and the revised notice may apply to information we already maintain. The current notice will be available upon request, at our clinics, and on this website.
Questions or complaints
Contact the Privacy Officer at Padilla Physical Therapy & Fitness Inc. by calling 661-446-4050 or emailing contact@padillatherapy.com. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.
California consumer notice
Physical Therapy Board of California
California requires licensed physical therapists to provide the Physical Therapy Board’s Notice to Consumers. The official notices are available below. Copies are also available from the clinic upon request.
Cost information
Right to a Good Faith Estimate
If you do not have insurance or do not plan to use insurance for your care, you have the right to receive a Good Faith Estimate of expected charges. Ask us for an estimate when scheduling care or at any time before your service.
Equal access
Nondiscrimination, accessibility, and language assistance
Padilla Physical Therapy & Fitness Inc. does not exclude people or treat them differently on a basis prohibited by applicable civil-rights law. We provide reasonable communication assistance and auxiliary aids when required for meaningful access to care.
To request disability-related assistance, an alternate format, or language help, call 661-446-4050. When required by applicable law, qualified language assistance and auxiliary aids are provided free of charge. Please request assistance as early as possible so arrangements can be made.
Español: Si necesita ayuda en español, un formato accesible o asistencia para comunicarse, llame al 661-446-4050. Cuando lo exija la ley aplicable, estos servicios se proporcionan sin costo.
If you believe you experienced discrimination, contact the clinic at 661-446-4050. You may also file a civil-rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
Clinic contact information
Padilla Physical Therapy & Fitness Inc.
1420 7th Street, Wasco, CA 93280
1514 California Ave, Bakersfield, CA 93304
Phone: 661-446-4050
Fax: 661-215-5635
Email: contact@padillatherapy.com